Terms of Service
Welcome to Florenic! By using our website, making a purchase, or interacting with our store, you agree to the following Terms of Service. Please read these terms carefully before using our services.
1. General Terms:
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By accessing or using Florenic.com ("the Site"), you agree to comply with these Terms of Service and all applicable laws.
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We reserve the right to modify, update, or revise these Terms at any time without notice. Please review these terms periodically to stay informed of any changes.
2. Products and Pricing:
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Product Descriptions: We make every effort to ensure that the descriptions, images, and details of products on our website are accurate. However, we do not guarantee that all content is error-free or complete.
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Pricing: All prices on our website are listed in USD (unless otherwise specified). We reserve the right to modify prices or discontinue products at any time.
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Availability: We strive to keep our inventory up-to-date, but we cannot guarantee that items will always be available. In the rare case an item is out of stock, we will notify you as soon as possible and provide alternatives or a refund.
3. Orders and Payment:
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Order Acceptance: When you place an order, you are offering to purchase the item(s) in accordance with these Terms. We may accept or decline your order at our discretion.
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Payment: We accept various payment methods, including credit/debit cards, PayPal, and others. All payments must be made in full before an order is processed.
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Order Confirmation: Upon placing an order, you will receive an order confirmation email. This does not guarantee shipment. You will receive a shipping confirmation email once your order has been processed.
4. Shipping and Delivery:
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Shipping: We offer various shipping options to suit your needs. Shipping costs and delivery times will vary depending on your location and the shipping method selected.
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Delivery Times: Estimated delivery times are provided on the checkout page. Please note, delivery times are estimates and may vary based on external factors such as carrier delays or weather conditions.
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Shipping Responsibility: Once your order is shipped, we are not responsible for any issues or delays caused by third-party shipping services.
5. Returns and Refunds:
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Please refer to our Refund & Return Policy for complete information on returns, exchanges, and refunds.
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We offer a 30-day money-back guarantee for eligible returns. Products must be in original condition and returned within 30 days from the delivery date.
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We are not responsible for the cost of return shipping unless the item is damaged, defective, or incorrect.
6. Account Registration:
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To place an order, you may be required to create an account on the Site. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.
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You agree to provide accurate, current, and complete information when registering for an account and to update that information if necessary.
7. Intellectual Property:
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All content on the Site, including text, images, logos, and trademarks, are the property of Florenic and protected by intellectual property laws. You may not use, copy, or reproduce any of the content without our express written consent.
8. Privacy:
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We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.
9. Limitation of Liability:
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To the fullest extent permitted by law, Florenic is not responsible for any indirect, incidental, special, or consequential damages arising from your use of the Site, including but not limited to loss of profits, data, or business.
10. Governing Law:
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These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction where Florenic operates. Any disputes shall be resolved in the appropriate courts of that jurisdiction.
11. Contact Us:
If you have any questions about these Terms of Service or need further assistance, please contact us at:
📧 Email: info@florenic.com
📞 Phone: 13132108690
By using this website, you acknowledge that you have read and understand these Terms of Service and agree to be bound by them.
Thank you for shopping with Florenic! 💖